Driver Sign-Up FAQs

What do I need to successfully sign up to be a driver with Shipt?

All you need is a working computer or smartphone and 10 minutes! Note that you’ll need to provide a valid current mailing address to create a driver account.



What are the requirements to become a driver?

  • At least 18 years old.
  • Valid mailing address
  • Valid U.S. driver’s license and auto insurance
  • A reliable, operable vehicle
  • Ability to lift 50 pounds
  • Smartphone - iPhone (iOS 10 or newer) or Android (5.1 or newer)


When will I hear back once I sign up?

If you have successfully signed up to be a driver, you’ll receive an email confirmation within 24 to 48 hours. Our onboarding team reviews submissions based on need and will contact you with more information as the need arises. 



I can't complete the sign-up process.

We are sorry about that!  If you are unable to complete the sign-up process, you first need to double-check that every required field has been filled out. 

If you are certain every field has been filled, then one of two issues may be occurring. 

  1. Phone Number - This field accepts only numeric values and will not accept any dashes, dots, or slashes. Please check to make sure you are entering your phone number in the following format: ##########

  2. State - This field must be submitted as the state abbreviation. You can find this in the drop-down menu, or you may type it in yourself. Please check to make sure your state is abbreviated.


If you have checked all of these fields and are still unable to complete the sign-up process, please reach out to us at onboarding@shipt.com so we can help troubleshoot!


Can I drive someone else's car while driving with Shipt?

You do not have to own the car you drive while driving with Shipt. However, you do have to be insured on the policy that covers that car. If you are not an insured driver on the policy for a car, you cannot use that car while working with Shipt.


I work at a Target sortation center. Can I be a driver with Shipt?

Per Target guidelines, current sortation center employees cannot be a driver with Shipt and will be turned away if they attempt to pick up a route. 


I’ve been added to the waitlist. How will I know when there are more openings available? 

We evaluate the performance of every market on a weekly basis. As soon as there is availability in your area, you can expect an email from our Onboarding Team with more information on how to complete your sign-up.


I signed up for an area that does not have current availability. Is there an opportunity for me to change and/or sign up for another area?

To allow for equal opportunity for all potential drivers, we unfortunately cannot change the area where you initially signed up. However, once you complete your sign-up and are authorized to drive on the Shipt platform, you can update your location in the app.

Last updated on May 1st, 2025

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