Does the route I am offered have the potential to change size?

  • Yes. The total number of packages, or deliveries, for a route may change slightly after the route has been reserved or claimed, meaning the route size may update. 
  • If a package is added or removed from a route you have claimed, you will receive a message from Shipt about the update. Also, the route will automatically reflect the adjusted size, the number of packages, pay, drive time, and Delivery List in the app for you to review. 
    • If a package was added to a reserved or claimed route, it will be added to the route's Delivery List.
    • If a package was removed from a claimed route, it will be removed from the route's Delivery List. All other packages that display in the Delivery List for the route should be picked up and delivered.
  • If a bonus is available, the size of the route listed on the offer card when a route is reserved or claimed is locked in for bonus pay. For more information about bonuses, click here.
     

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