Before arriving at the sortation center, you should:

Tap My Orders from the main menu, and select the route you want to pick up.
When you’re ready to head to the pickup location, scroll to the bottom of the Route Details screen and complete the Swipe and head to pickup action to confirm you are on your way to pick up the route.
Be sure to review the pickup instructions displayed below the arrival time. Pickup instructions will vary by metro and include where to park once you've entered the gate and additional safety guidelines.

All routes will be picked up at a Target sortation center and have a designated 15-minute pickup arrival window (e.g., 9:15–9:30 a.m., 9:45-10 a.m.).

Drivers should arrive at the specified pickup location within the specified pickup arrival window.
To preserve safety and avoid congestion at the sortation center, Target requests that drivers avoid arriving to pick up routes outside of (i.e., before or after) their designated pickup arrival window. It’s best to arrive within the timeframe shown in the app so the pickup process can be as smooth as possible.
- If drivers get to the sortation center before the start of the arrival window and tap I’ve Arrived in the app, they’ll receive an error message.
- Similarly, a driver’s failure to arrive by the end of the designated arrival window will result in the driver being removed from the order.

Arriving at the Sortation Center