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What should I do if I've marked a package as undeliverable but I'm still able to deliver it?

If you've marked a package as undeliverable but find out that you are able to complete delivery, follow the steps below to retry delivery:

  • Tap Actions on the Route summary screen.

  • Tap Completed at the top of the screen.

  • Scroll to find the package you are attempting to deliver and select it.

  • Tap Retry delivery at the bottom of the screen.

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