Welcome to Shipt!

Wondering what to do to get started on the road to success as a driver? Below is a list of helpful resources we recommend for new drivers:

• Online Course 
  • Check out the New Driver Welcome! This optional tutorial can help you get started as a driver with Shipt by giving you an overview of how to download the app, set up your driver account, indicate your availability, claim routes, and how to complete a route.
  • ¡Vea la bienvenida para nuevos conductores! Este tutoría opcional puede ayudarlo a comenzar como conductor con Shipt al brindarle una descripción general de cómo descargar la aplicación Shipt Shopper, configurar su cuenta de conductor, indicar su disponibilidad, reclamar rutas y cómo completar una ruta.
• Driver App Tutorial
  • Get the answers to questions you have and more by watching a recorded Driver App Tutorial. To watch, click here. 
• Live-Action Video
  • For a glimpse into the driver experience, watch the A Day in the Life as a Driver video. You'll get to see a driver with Shipt complete a route and corresponding app screens along the way.
• Driver Hub 
  • Utilize this website, the Driver Hub, which is a searchable online database of helpful articles, how-to guides, and more. You can access the Driver Hub from the Help screen in your app.
    • Helpful articles for getting started:
      • Downloading the app
      • Setting Up Your Driver Account
      • Claiming Offers for Available Routes
      • The Pickup Process
      • The Delivery Process
      • Driver Pay FAQ
      • Target Sortation Center House Rules
• Communications 
  • Keep an eye out for communications from HQ. You'll receive important updates from Shipt through your app and the email address you provided when signing up to be a driver.
• HAZMAT Education
  • As a driver, you'll be delivering a variety of packages. To learn about the classification of hazardous materials, how to identify packages containing them, and tips for staying safe while in transit, you can take the HAZMAT Awareness & Driver Safety course.
• Driver Perks Program
  • As a driver with Shipt, you get exclusive access to offers on health insurance, personal security, and more through the Shipt Perks Program for drivers.
• Shipt Support
  • If you ever need assistance, you can contact Shipt Support. To make accessing support easy and accessible, you can contact support directly from the app's Help screen.