Driver App
Downloading the App
The shopper app is utilized for both shoppers and drivers. To download the app, search ...
Setting Up Your Driver Account
All of the personal information you enter into the app will be privacy protected, and S...
2-Factor Authentication
At Shipt, we take your account security seriously. One of the ways we support you is by...
Updating Your Personal Information in the App
It’s important to ensure that Shipt has the most up-to-date information on file for you...
How to Update Your Vehicle Info
You can indicate your vehicle size in the app to begin receiving routes that are optimi...
How to Reset Your Account Password
If you have forgotten your driver profile password, you can complete the following step...
Locating Your Driver ID Number
Each driver has a Driver ID number that is specific to them. You may be asked to share ...
App Errors and Troubleshooting
If you are experiencing any issues with the app, we recommend checking the Shipt Status...